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About Walsh Media

Walsh Media, Inc. is the leading provider of professional services to the telecommunication industry. Through our suite of services, we’ll provide professional voice solutions that decrease abandonment rates, increase call handling efficiency and solidify your branding efforts. Our dedicated team of experts in persona design, voice prompt script optimization, voice coaching, and recording and development for IVR prompts, Speech Recognition prompts, PBX, ACD, and customized Message on Hold applications, will work to seamlessly localize your efforts across applications. With our innovative solutions, un-paralleled customer service and soaring quality standards, the answer to your customer experience challenges is Walsh Media, Inc.

Tim Walsh founded the company in 1985 under the trade name Jingle Phone Productions. Originally, Jingle Phone developed radio commercials and professional phone voice recordings for business applications such as Voice Mail and Auto Attendant applications. His pioneering of Message on Hold soon followed, and our Chicagoland business quickly became one of the first in the country to successfully provide customized Message on Hold to corporations across the nation. When automated technology for contact centers took hold, the door swung wide and the market for professional voice recording solutions grew, as did Walsh Media. In the early 90’s we relocated to larger offices, with greater studio and office space to accommodate our ever-increasing team of experts who have worked to make Walsh Media an industry leader in enhancing the call center experience. As the industry has changed, Walsh Media took the lead in persona design and branded voice prompts for Fortune 500 corporations, and coupled that with our call flow design and script consulting services to provide the branded experience our clients are looking for.

Corporations worldwide rely on this knowledge, experience, and localization skills, as well as our exceptional quality service. We’re always studying and reimagining our voice prompt solutions in search of effective and creative solutions for you, and we are proud of our ability to create the right branded message to enhance the customer experience — shaping the way the world hears you. Walsh Media is located at:

579 North Ave

579 W. North Ave, Suite 200
Elmhurst, IL 60126

If you need more information, or would like to speak to a consultant, feel free to call us Monday-Friday between the hours of 8:30 AM and 5:00 PM CT at (630) 574-8008,
Fax: (630) 574-8118

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