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Updating your Message-On-Hold equipment

April 27, 2011

Common Sense Tip of the Day:

We all know the queue is a valuable place to convey information and maintain interest.  If your company’s on hold environment requires external equipment, now might be a good time to consider if that old tool truly is meeting your needs. Newer MOH models hold up much better than a consumer CD player, or the old endless loop tape players. Why not have the flexibility of popping your audio on a USB stick and switching it out whenever you like? Or, if you have critical cutovers, let Walsh Media take charge with a player that allows us access directly from our studio for updates when you need them. The idea of a message on hold may not be new news, but there are plenty of new ways to approach it. Just ask us for recommendations! Check out some options at: or just ask us for recommendations at 1-800-454-6453.

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