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After business hours

March 16, 2011
Marshall Fields' Clock

Common Sense Tip of the Day:

“Please call back during business hours” is a commonly used phrase.  If used alone, it’s also a failed opportunity to interact with customers and potential customers.  Think about how much effort you put into promoting more and better interactions with customers.  When customers reach out to you via phone after business hours, consider offering additional methods of communication and information resources.  Encourage callers to leave a message, send an email or visit a website and watch opportunity grow! We’d be happy to discuss your concerns! Contact us at or 1-800-454-6453.


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