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When the Worst Happens…like, oh say…a Blizzard!

February 2, 2011

Common Sense Tip of the Day:

Image via Wikipedia

Disaster recovery messages are often a minor consideration in the grand scheme of audio for your self-service applications.  If your company is hit by a disaster of course there other important factors, but how your company manages a disaster directly affects your brand!   Avoid improvised and unapproved messages recorded on-site by a non-professional voice – include disaster recovery messages in your plan – reassuring customers with your message and preparation, turning a potential failure into an enhanced customer experience. We’d be happy to discuss your concerns! Contact us at or 1-800-454-6453.

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